1. Information We Collect
When you register and use the lotto4d platform, we collect various types of information to ensure our services run smoothly and securely. This includes:
- Account information: Your full name, email address, phone number, date of birth, and password (stored in encrypted form) as provided during registration.
- Device & browser information: Device type, operating system, web browser type, IP address, and other technical log data automatically transmitted when you access the platform.
- Payment information: Payment method details used for deposits and withdrawals in MYR, such as your bank account number or eWallet number registered in your name. We do not store full credit or debit card numbers — sensitive payment data is processed through secure channels.
- Usage data: Betting history, game activity, login times, active sessions, and your interactions with platform features.
- Cookie information: Session data and preferences stored via cookies to enhance your user experience (see the cookies section below).
2. How We Use Your Information
Lotto4d uses the information collected for the following purposes:
- Account management: To create, verify, and securely manage your user account.
- Transaction processing: To process deposits, bets, and withdrawals in MYR accurately and promptly.
- Platform security: To detect and prevent fraud, unauthorised access, or activity that violates our Terms & Conditions.
- Customer support: To respond to enquiries and resolve issues reported to our support team.
- Service improvement: To analyse overall usage patterns and improve the platform's functionality and user experience.
- Legal compliance: To comply with legal obligations and regulations applicable to the platform's operations in Malaysia.
We will not use your information for any purpose not stated in this Privacy Policy without first obtaining your consent.
4. Data Storage, Security & Information Sharing
How We Store & Protect Your Data
All your personal data is stored on protected servers accessible only to authorised personnel. lotto4d uses SSL encryption for all data transmitted between your device and our systems. Account passwords are stored in a hashed format that cannot be read directly, and sensitive payment information is processed through secure payment channels.
We retain your data for as long as your account is active or as needed to provide our services. Once an account is closed or the defined retention period expires, data will be deleted or anonymised in accordance with legal requirements.
Third-Party Sharing
Lotto4d does not sell, rent, or disclose your personal information to third parties for marketing purposes. We only share your data in the following circumstances:
- With payment service providers required to process your transactions in MYR — they are bound by strict confidentiality agreements.
- With legal authorities or regulators where required by law or court order.
- In situations where disclosure is necessary to protect the safety of other users or to prevent confirmed fraud.
5. User Rights & How to Contact Us
Your Rights as a lotto4d User
As a lotto4d platform user, you have the following rights regarding your personal data:
- Right to access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You may request corrections to any information in your account that is inaccurate or incomplete.
- Right to erasure: Under certain circumstances, you may request that we delete your personal data, subject to legal obligations that require us to retain certain records.
- Right to object: You may object to the processing of your data for specific purposes, including marketing communications.
Policy Changes & Contact Us
Lotto4d reserves the right to amend this Privacy Policy at any time. Any changes will take effect immediately upon publication on this page. Continued use of the platform after changes are published will be considered acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding your privacy and personal data, please contact our team at [email protected]. For more information on how to use the platform, you may also refer to the lotto4d FAQ.
Questions About Your Privacy?
Contact the lotto4d support team or check the FAQ section for a quick answer.